AppDynamics

At AppDynamics, our Application Intelligence Platform empowers today’s software-defined businesses with the function of proactively monitor, lead, and optimize the most complex software environments.As Support Engineering Team Manager I will be responsible for leading a team of software engineers, measuring results (team workload management, team training, and development, overall team customer service metrics); handling critical customer issues, driving them to resolution; and have ownership of the total customer support experience.