UrbanLeap

• Use a consultative approach to identify customer needs and articulate their strategic priorities around goals, milestones and metrics.• Plan, lead and execute on-boarding plans to optimize the implementation of the platform and ensure a successful adoption of the software by key personnel.• Assist with customers’ procurement planning, execution and share best practices developed by other agencies across UrbanLeap’s portfolio of customers.• Work closely with Sales, Product… • Use a consultative approach to identify customer needs and articulate their strategic priorities around goals, milestones and metrics.• Plan, lead and execute on-boarding plans to optimize the implementation of the platform and ensure a successful adoption of the software by key personnel.• Assist with customers’ procurement planning, execution and share best practices developed by other agencies across UrbanLeap’s portfolio of customers.• Work closely with Sales, Product, Engineering and Design, and compliment key product discussions by gathering and communicating customer feedback and feature requests to internal teams.